Assistant Branch Manager at FirstOntario

Elevate customer experiences as an Assistant Branch Manager with FirstOntario Credit Union. Play a crucial role in guiding teams and optimizing branch operations across the Niagara Region.
In this leadership role, you will support and develop dedicated staff to enhance service excellence. Your expertise will facilitate positive member interactions and branch performance while consistently driving to meet annual financial goals. With a focus on building long-term relationships, you will ensure the integration of digital and multichannel services, and maintain operational integrity through effective control monitoring.
Key Responsibilities:
• Support multiple branch operations and member experiences
• Coach and provide feedback to branch team members
• Foster strong relationships with existing and new members
• Implement effective plans for third-party business retention
• Monitor expense activities and ensure budget compliance
Requirements:
• Post-secondary de...