Application specialist

Primary Purpose of the Job

The Application Specialist is responsible for the administration, support, and continuous improvement of enterprise business applications, with a primary focus on Microsoft Share Point and related Microsoft 365 services. The role acts as a bridge between business users and technical teams, ensuring applications are stable, secure, and aligned with business requirements.

Main Duties and Responsibilities Application Support & Operations Provide 2nd and 3rd line support for business applications, including Share Point Online. Troubleshoot incidents, perform root‑cause analysis, and resolve application issues. Monitor application performance and availability. Manage application upgrades, patches, and enhancements Maintain application documentation, support procedures, and configuration records. Share Point & D365 Administer and support Share Point Online, including: Site collections and site provisioning Permissions, security groups and access controls D...