API Customer Engagement Manager at Aduna

Elevate digital communication as an API Customer Engagement Manager at Aduna. Drive customer success by fostering relationships while expanding API integrations and efficiency.
In this hybrid role based in Montreal, you will oversee strategic customer interactions while guiding partners and digital platform operators through onboarding to growth. Your expertise in APIs and developer platforms will empower clients to accelerate their adoption and maximize their business outcomes.
Key Responsibilities:
• Manage strategic customer relationships with key partners
• Drive adoption of CAMARA-aligned network APIs
• Design high-impact digital solutions for clients
• Identify expansion opportunities for API consumption
• Provide structured insights to product and engineering teams
Requirements:
• 5+ years in Customer Success or Technical Account Management
• Strong understanding of API functionality and integration
• Experience with enterprise or platform custom...