APAC Customer Service & Logistics Lead

APAC Customer Service & Logistics Lead

Reporting into: APAC & South Asia QSCP Head

Location: Singapore

Part of the APAC QSCP Leadership Team. The APAC Customer Service & Logistics Lead has end-to-end responsibility for Customer Supply Chain (CSC) across the APAC Operating Unit (excluding Greater China), including customer service, customer collaboration, demand planning interface, warehousing, transportation, and reverse logistics.

This role leads a highly diverse regional footprint and is responsible for driving service, inventory optimization, and cost-to-serve performance across multiple markets, channels, and supply models.

Scope includes

• North Asia CSC
• Australia New Zealand CSC
• South‑East Asia Taiwan CSC (double‑hatted structure)
• APAC Logistics Lead (functional reporting)
• In‑market CSC teams and distributor markets

Key Responsibilities

• Customer Interface owning ...