Analyst, Subscriber Retention Insights

Join McAfee as an Analyst in Engagement & Retention, driving insights into subscriber retention through detailed analytics in a hybrid work environment. Transform complex data delivery into executive-ready recommendations.

This hybrid role, located in Waterloo or Toronto, focuses on analyzing churn and renewal behaviors while producing data-driven insights that shape retention strategies. You'll partner with Data Engineering to modernize reporting and assist in building annual retention plans. Your contribution will help optimize marketing execution and forecast accurately.

Key Responsibilities:
• Analyze subscriber lifecycle performance and churn risks
• Identify conversion levers and analyze customer pain points
• Deliver insights to refine retention marketing strategies
• Measure A/B test impact and recommend optimizations
• Collaborate with cross-functional teams for data alignment

Requirements:
• Minimum 3 ...