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Analyst for Digital Workplace Solutions
Alberta Energy Regulator (AER)
Opportunity Description
Join the Alberta Energy Regulator's team as a Digital Workplace Analyst, focused on enhancing user engagement with Microsoft 365 tools. Utilize your expertise to support a modern digital workplace experience.
This full-time role, located at AER's Calgary Head Office, is perfect for someone eager to assist staff in effectively using digital collaboration tools like Teams and SharePoint. You will be pivotal in resolving support requests, implementing new features, and delivering training to improve user navigation through digital platforms. Your technical skills will enable you to identify solutions and drive positive outcomes.
Key Responsibilities:
• Address second-level support requests efficiently
• Work with IT teams for smooth service delivery
• Assist in the rollout of new digital capabilities
• Provide training and informal coaching to staff
• Conduct system administration and service monitoring
Requirements:
• Technical diploma in Information Technology...
This full-time role, located at AER's Calgary Head Office, is perfect for someone eager to assist staff in effectively using digital collaboration tools like Teams and SharePoint. You will be pivotal in resolving support requests, implementing new features, and delivering training to improve user navigation through digital platforms. Your technical skills will enable you to identify solutions and drive positive outcomes.
Key Responsibilities:
• Address second-level support requests efficiently
• Work with IT teams for smooth service delivery
• Assist in the rollout of new digital capabilities
• Provide training and informal coaching to staff
• Conduct system administration and service monitoring
Requirements:
• Technical diploma in Information Technology...
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