Airport Service Delivery Manager Role

Elevate passenger security and experience as a Service Delivery Manager at Vancouver International Airport. Oversee compliance, lead Screening Officers, and collaborate effectively in this critical position.

Paladin Airport Security Services Ltd. is seeking a Service Delivery Manager for a 12-month term based in Vancouver. This role involves leading checkpoint operations, ensuring strong performance metrics, and regulatory adherence. Engage with stakeholders and cultivate an efficient, safe operational environment.

Key Responsibilities:
• Drive screening checkpoint operations and uphold compliance
• Develop strong partnerships with key aviation stakeholders
• Monitor and achieve daily KPIs and SOP adherence
• Coach and motivate Screening Officers through mentorship
• Manage security incidents and compile detailed reports

Requirements:
• 3+ years of leadership experience in protective services
• Bachelor's ...