Ai Powered Gtm Systems Engineer At Equinix Toronto

Transform customer engagement strategies at Equinix as an AI-Powered GTM Systems Engineer. Design and implement automated solutions that enhance sales and customer success initiatives in a unified role. In this position, you will create and optimize workflows that empower our sales and customer success teams.

This builder role focuses on converting insights from customer interactions into scalable, automation-ready solutions, ensuring alignment with the needs of diverse stakeholders. A robust understanding of customer lifecycle processes is crucial.

Key Responsibilities

• Automate customer interaction preparation and follow-up processes
• Build onboarding workflows that improve customer adoption
• Develop systems for intelligent case routing and escalation
• Turn field insights into production-ready solutions
• Collaborate on complex builds with engineering teams

Requirements

• 10+ years in relevant c...