After-Sales Service Technician #1205

Are you a technician in electronics or electrical engineering, and do you enjoy solving complex technical problems? Do you have experience in after-sales service and enjoy both customer interaction and the technical aspects of the job? Whether you're well-established in your career or looking for a stable position with real challenges, your expertise, autonomy, and customer service skills will make all the difference. Our client, a well-established technology company located in Saint‑Eustache, is looking for a senior after‑sales service technician to join their team.

Main Responsibilities:

• Respond to calls and emails related to equipment failures or technical inquiries.
• Diagnose issues, advise clients, and propose appropriate solutions.
• Follow up on cases with internal and external stakeholders.
• Write clear and detailed diagnostic reports.
• Identify and document recurring or major issues.
• Support the sales team with...