ADP Time and Labor Management Consultant

Join ADP as a Time and Labor Management Consultant, where you will tackle client software and hardware issues using your expertise in Time and Attendance products. Build long-term relationships while providing effective payroll solutions.

As a TLM Consultant, you will play a critical role in understanding product challenges faced by our clients. Your willingness to learn and your technical aptitude will empower you to resolve inquiries effectively. You will also follow our hybrid work model, ensuring a productive work environment while meeting call metrics.

Key Responsibilities:
• Solve client challenges by understanding their needs
• Address software and hardware questions regarding Time and Attendance
• Maintain high standards in call handling processes
• Collaborate with teammates for resolution of requests
• Ensure metrics are met according to business requirements

Requirements:
• Bilingual in French and Eng...