Administration Team Lead

We’re looking for an Administration Team Lead who can do two things equally well: keep our service administration work on track, and keep our office feeling like a connected, supportive place to work. This is a working lead role where you’ll learn the full administrator function, jump in wherever the team needs help, and set the tone for how the day starts and runs.

About the role

As the Administration Team Lead, you provide day-to-day leadership, coaching, and support to the service administration team. You report to the Office Manager and work closely with Service Administrators, the Office Coordinator, and the Administrative Assistant. You’ll host the daily team kick-off, support coverage and workload balancing, and help build a consistent, positive office culture. Formal discipline and HR matters stay with the Office Manager; your focus is day-to-day supervision, support, and early issue-spotting.

What you’ll do

• Lead daily team kick-of...