Opportunity Description
Key Responsibilities
- Communicating with clients by phone, through email and face-to-face to ensure their needs are understood and addressed
- Building strong client relationships to maintain old business and acquire new customers
- Collaborating with various internal departments to ensure they fulfill all customer requests
- Resolving complaints and keeping track of all processes that pertain to the client’s desires
- Acting as the client’s representative in a firm to ensure their demands are met with a focus on improving the customer experience
- Collecting and analyzing data concerning consumer behavior to understand changing needs
- Degree in Environmental Science, Business, Engineering, or a related field
- 3 - 5 years of experience in account management, sales, or client servicing (preferably in waste management, environmental services, or related industries)
- Good un...
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