Account Manager (Multiple Roles Available) | Growth & Expansion

Job ContextSimpro is entering an exciting phase of growth, and in 2026 we’re doubling the size of our Customer Success organisation.With a rapidly expanding global footprint and product suite, we’re hiring multiple Account Managers to join our high-performing team. This is a fantastic opportunity to step into a role where you’ll own a large customer portfolio, drive meaningful outcomes, and grow your career in a fast-paced SaaS environment.This is a true Account Management role - you’ll take ownership of renewals, strengthen customer relationships, and uncover growth opportunities across a portfolio of SMB and Mid-Market customers.What You’ll DoOwn renewals & reduce churnManage end-to-end renewals across a large portfolio with consistency and accuracyProactively identify at-risk customers through outreach and usage insightsMaintain clear, reliable renewal forecasts and pipeline visibilityIdentify growth opportunitiesSpot and act on expansion opportunities (users, modules, training)Part...