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Access and Customer Service Specialist
Starfish Family Services, Inc.
Opportunity Description
Level Entry
Education Level High School
Category Nonprofit - Social Services
Description
POSITION SUMMARY:
The Access & Customer Service Specialist is responsible for answering calls, determining eligibility, and gathering information required for services at Starfish Family Services Behavioral Health clinics. This includes insurance verification and scheduling of the initial evaluation appointments for new clients. They will answer questions related to services and provide the appropriate referrals as required. This position acts as a liaison between DHS and private child welfare agencies to obtain the necessary documentation for children in foster care. They will offer marketing activities to promote recognition of our name and services as well as for the purpose of creating service partnerships and increasing referrals for services.
EDUCATION AND EXPERIENCE:
+ A minimum of either a High School Diploma or eq...
Education Level High School
Category Nonprofit - Social Services
Description
POSITION SUMMARY:
The Access & Customer Service Specialist is responsible for answering calls, determining eligibility, and gathering information required for services at Starfish Family Services Behavioral Health clinics. This includes insurance verification and scheduling of the initial evaluation appointments for new clients. They will answer questions related to services and provide the appropriate referrals as required. This position acts as a liaison between DHS and private child welfare agencies to obtain the necessary documentation for children in foster care. They will offer marketing activities to promote recognition of our name and services as well as for the purpose of creating service partnerships and increasing referrals for services.
EDUCATION AND EXPERIENCE:
+ A minimum of either a High School Diploma or eq...
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