Academic Health Technology Support Specialist, ICT Enterprise Solutions

Academic Health Technology Support Specialist, ICT Enterprise Solutions

Summary:

The academic health technology support specialist supports the daily operation, logistics, and maintenance of dental and health technology equipment within the dental college. This role delivers technical support by reviewing and prioritizing user issues and resolving them efficiently across teaching, clinical, and lab environments. This position contributes to continuous improvement initiatives and maintains procedures supporting courses, exams, specialized labs, and clinical activities. The technician collaborates with faculty, staff, students, and stakeholders across multiple health science programs to support teaching and learning technologies, including audio-visual systems and simulators. Additionally, this position develops documentation, supports projects, and provides operational data to inform planning and decision-making.

Duties and Responsibilit...