Absence Management Operations Specialist

Make a difference as a Senior People Operations Specialist at Sun Life, focusing on the operational management of the Salary Continuance program. This contract role emphasizes employee support during critical leave events.
As you navigate the complexities of employee absences, you will provide guidance to employees while ensuring compliance and accuracy in case handling. Your collaboration with various HR functions will be essential in delivering consistent and empathetic support throughout the leave lifecycle.
Key Responsibilities:
• Manage the Salary Continuance process from intake to monitoring
• Assist employees with inquiries related to leave events
• Conduct case setup and ensure proper documentation
• Coordinate with Payroll and HR for accurate case outcomes
• Maintain compliance, data accuracy, and process adherence
Requirements:
• Background in absence management or HR benefits administration
• Strong knowledge of employee leave processes
• Exc...