Opportunity Description
NTT DATA North America is looking for a Service Desk Agent to join their Provider Clinical Service Desk team in Mexico. This role involves handling inbound customer calls in a 24x7 environment, where you’ll assist healthcare customers with various clinical applications.
The ideal candidate will have at least 4 years of service desk experience and strong technical troubleshooting skills, with the commitment to resolve incidents effectively. Flexibility for shift work is required.
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